# Arrange cover when a cleaner calls in sick

Arrange cover for each affected shift. Record the absence, review the jobs it affects and choose who will take over each visit. Then check the updated schedule.

Arrange cover for each affected shift. Record the absence, review the jobs it affects and choose who will take over each visit. Then check the updated schedule.

## Before you begin

For planners and site supervisors with access to absence records and scheduling. Check the dates covered by the absence first.

## Steps to follow

Open the affected shifts from the absence record. Review the customer commitments and who can take over.

Open the shift and choose cover, another time or a cancelled visit. Save and wait for confirmation.

![Steps to follow](/assets/product/en/43-absence-impact.png)

## Check the result

Check the original appointment, replacement job and employee schedule. Site details and instructions belong with the visit.

## What to distinguish

Marking an absence as processed does not automatically cover every shift. A missing start may also be an offline record that has not arrived yet.

## Takeaway

Check the original appointment, replacement job and employee schedule. Site details and instructions belong with the visit.



## Related pages

- [Schedule cleaning work by employee and site](/solutions/scheduling-and-cover)
- [See how the office and employees work together](/how-it-works)
- [What does JobLog24 cost? Pay per completed job.](/pricing)

JobLog24 · 2026-10-26T15:08:04.106Z · Reviewed: 2026-10-26 · Handboek 1.4 / roadmap 1.1