# Record and follow up a cleaning quality issue

Record a quality issue in the correct work context and create a task for follow-up. A logbook entry describes what happened; the task makes responsibility clear.

Record a quality issue in the correct work context and create a task for follow-up. A logbook entry describes what happened; the task makes responsibility clear.

## Before you begin

For employees, site supervisors and office staff. Open the relevant site or job and check that the issue belongs there.

## Steps to follow

Describe what you see, where it is and what needs attention. Add a useful photo or attachment to the logbook.

Create a separate task with an owner, date and status. Refer clearly to the issue so the person assigned can find the right problem.

![Steps to follow](/assets/product/en/21-logbook.png)

## Check the result

Check the result after follow-up and update the task status. Keep the record with the site or visit.

## What to distinguish

Quality notes, photos and tasks are available. Automatically linked issue-resolution flows, versioned checklists and shareable delivery reports are separate roadmap extensions.

## Takeaway

Check the result after follow-up and update the task status. Keep the record with the site or visit.



## Related pages

- [Record cleaning quality issues and follow-up actions](/solutions/quality-and-rework)
- [See how the office and employees work together](/how-it-works)
- [What does JobLog24 cost? Pay per completed job.](/pricing)

JobLog24 · 2026-10-26T15:08:09.094Z · Reviewed: 2026-10-26 · Handboek 1.4 / roadmap 1.1