A cleaner finishes one office at 10:00 and is booked at another address at 10:00. Neither job overlaps on the schedule, yet the journey has nowhere to fit. Before assigning work, check the transition between sites as well as the cleaning itself. JobLog24 shows jobs by employee and by location. It does not calculate travel time or an optimal driving route, so the planner needs to assess whether the sequence is workable.
1. Review the employee’s full day
Open Planning and select the relevant week and employee. Check the previous job’s address and finish time, the proposed visit and the appointment that follows it. Looking only at an empty space in the schedule can hide a journey at either end of that space.
Review absence and known time conflicts too. A blank schedule is not confirmation that someone is available. Ask whether the employee can take the work and how they will travel. A sequence that looks reasonable for a driver may be unsuitable for someone cycling or using public transport.
The weekly schedule shows jobs by employee, with sites, times and absence in the same view.
JobLog24 with example data.2. Estimate the whole transition
Use the actual service addresses rather than the customer’s billing address. Check the route for the intended journey and discuss it with the employee. Include the steps around the journey: leaving the building, reaching the vehicle, parking at the next site and reaching the correct entrance.
Be clear about what the job’s planned duration already includes. If putting equipment away is part of the first cleaning slot, do not count it twice. If it falls outside that slot, allow for it. The gap needs to accommodate everything that happens between the two planned work periods, not just the minutes spent driving.
3. Check the access window before moving the visit
A later start is only useful if the employee can still enter the building. Review the site arrangements and confirm any uncertainty with the contact person. Check whether equipment is already on site and whether the cleaner knows the entrance to use.
If the visit does not fit, agree a different time, employee or date. Do not quietly reduce the cleaning duration to make room for the journey. Record the revised agreement so the office and the person doing the work have a consistent instruction.
Worked example: a twenty-minute journey needs a larger gap
This is an illustrative scheduling example, not a standard travel allowance. The first job ends at 10:00, including putting equipment away. Walking to the vehicle takes another five minutes. The estimated drive takes twenty minutes, followed by ten minutes to park and enter the next building.
The earliest start at the second site is therefore 10:35 if everything follows the estimate. A 10:30 appointment does not fit. Any extra allowance for uncertainty comes on top of those thirty-five minutes. The customer must also accept the proposed start time.
Suppose the planner agrees a 10:45 start for a ninety-minute clean. That job now ends at 12:15. Check the next appointment again, including its journey. Solving the first tight connection should not simply move the same problem further down the day.
4. Update the intended visit and verify the result
Open the job on the relevant date and change the employee or times as needed. Wait for the save confirmation. For a one-off adjustment, check that you have changed the specific visit rather than unintentionally changing the recurring template. A lasting change needs a deliberate effective date on the template.
Review the result by employee and by location. Ask the employee to open the current schedule and work order while connected. Confirm the date, address, start and finish times against the agreement. Do not create a duplicate job merely to work around an inconvenient time on the original.
5. Separate a workable schedule from time approval
This check establishes whether the day can be delivered. A gap between appointments does not itself decide how travel is recorded, paid or charged to a customer. Have the responsible person check the applicable arrangements. Do not automatically turn spare calendar space into recorded cleaning time.
After the first visit, ask whether the transition was realistic. Find out whether parking, access or another step took longer than expected, and adjust future plans where needed. The aim is a sequence the employee can actually follow, with the planner checking details the scheduling view does not calculate.
Common questions
Does JobLog24 calculate travel time automatically?
No. Current scheduling shows jobs by employee and site but does not calculate travel time or optimise a route. The planner checks whether successive appointments are feasible.
Is a thirty-minute gap between jobs always enough?
No. It depends on the addresses, transport, time of day and the steps needed before departure and after arrival. The worked example is not a universal allowance.
Should I create another cleaning job to allow for travel?
Do not create an extra cleaning job simply to make space in the schedule. Adjust the intended visit and have the responsible person decide separately how travel should be handled under the applicable arrangements.
Handboek 1.4 / roadmap 1.1 / review 2026-11-05