JobLog24 / Knowledge
Practical guides for your office and employees
Find guides to cleaning schedules, absence cover, work orders, hours and invoicing, with practical steps and Office and employee app screenshots.
18 articles
Choose software for your cleaning business
Choose cleaning software around a complete working day: agreement, schedule, employee, time review and invoice. Ask suppliers to demonstrate your own scenarios and check what is available.
Read the guide ↗JOBLOG24 / OperationsOperationsInvite employees to JobLog24 in their language
Invite employees in a language they can use and check access to their own jobs. The interface and invitation emails support Dutch, English and Spanish.
Read the guide ↗JOBLOG24 / BusinessBusinessExport approved payroll hours to CSV
Download the payroll export after the office has approved hours. The CSV contains approved hours by employee and hour type for the agreed payroll process.
Read the guide ↗JOBLOG24 / BusinessBusinessTransfer JobLog24 invoices to Exact
A transfer to Exact prepares a draft in the connected accounts system. Check further processing and sending there. Synchronised does not mean that an invoice has been paid.
Read the guide ↗JOBLOG24 / BusinessBusinessCleaning visit frequency and recurring billing periods
Work frequency and billing periods are separate agreements. A template schedules visits; a subscription defines the period and amount to invoice.
Read the guide ↗JOBLOG24 / OperationsOperationsRequest supplies and confirm a delivery
Request supplies for the correct site and confirm delivery separately. The request, items, delivery person and delivery report stay connected.
Read the guide ↗JOBLOG24 / OperationsOperationsWork offline with a preloaded work order
You can start and pause a previously loaded job while offline. When the connection returns, the record still needs to reach the server. Have the office check that time and status were actually received.
Read the guide ↗JOBLOG24 / OperationsOperationsStart, pause and complete a work order in JobLog24
Start opens a time block. Stop closes that block; choose Continue later if the job is unfinished. Resume starts another block on the same job. Complete job closes the assignment separately.
Read the guide ↗JOBLOG24 / OperationsOperationsSchedule additional cleaning work at an existing site
Record extra cleaning as a specific visit for the existing customer and site. Keep its instructions and price agreement distinct from recurring work so the office can trace what was agreed.
Read the guide ↗JOBLOG24 / SchedulingSchedulingSkip one cleaning visit without changing the recurring schedule
Skip one cleaning visit by changing the specific occurrence on the correct date. Change the recurring template only when future visits should change too.
Read the guide ↗JOBLOG24 / SchedulingSchedulingSchedule recurring window cleaning visits
Use a template for recurring window cleaning and treat each issued job sheet as a specific visit. Keep the regular frequency separate from an exception on one date.
Read the guide ↗JOBLOG24 / SchedulingSchedulingMove your cleaning schedule from Excel to software
Move one site and one representative week first. Record agreements, employees and recurring work, then check the job sheets. This reveals exceptions still hidden in your spreadsheet.
Read the guide ↗JOBLOG24 / TechnologyTechnologyWhere can AI help with cleaning business administration?
AI is useful when it reduces the checking needed for a specific task. For a cleaning company, that could mean summarising issues or clarifying instructions. The underlying work records must be reliable first.
Read the guide ↗JOBLOG24 / OperationsOperationsRecord and follow up a cleaning quality issue
Record a quality issue in the correct work context and create a task for follow-up. A logbook entry describes what happened; the task makes responsibility clear.
Read the guide ↗JOBLOG24 / OperationsOperationsReview cleaning staff hours before payroll
Review recorded time before approving payroll hours. Scheduled hours, clocked time and approved payroll hours are different values; completing a job does not approve its hours.
Read the guide ↗JOBLOG24 / OperationsOperationsSet up a useful cleaning site record
A useful site record connects the address, contacts, agreements and instructions to the place where your team works. Someone covering a shift can then open the correct job.
Read the guide ↗JOBLOG24 / BusinessBusinessPay per job: what counts in JobLog24?
For JobLog24 pricing, one completed commercial visit counts as one job. The number of employees on that visit does not change the count. Each completed recurring visit counts separately.
Read the guide ↗JOBLOG24 / SchedulingSchedulingArrange cover when a cleaner calls in sick
Arrange cover for each affected shift. Record the absence, review the jobs it affects and choose who will take over each visit. Then check the updated schedule.
Read the guide ↗Getting started with JobLog24
Try it with your own sites and jobs.
We help you set up your first job sheets.